Saturday, June 06, 2009

Fwd: Band-Aid(R) Website: Thank you for contacting the Information Center. Reference #: 013331189A.

I contacted J&J about the non-performing Liquid Band Aid we obtained
in Hawaii. They have replied that "Compensation" has been sent, and
they have apologized for there product performance... They say they
appreciate our feedback....

---------- Forwarded message ----------
From: customerservicec@cpcus.jnj.com
Date: Fri, 05 Jun 09 10:39:49
Subject: Re: Band-Aid® Website: Thank you for contacting the
Information Center. Reference #: 013331189A.
To: roger@telegan.com

Mr. Roger Telegan
8030 N Paula Ave
Fresno, CA 93720

Dear Mr. Telegan:

Thank you for contacting the Johnson & Johnson Consumer Information
Center. Our company's long-standing commitment to providing high
quality products for all our consumers is the foundation of our
business. Therefore, we are sorry to learn of your dissatisfaction
with our BAND-AID® Brand Single-Step™ Liquid Bandage.

Your feedback provides us with important information for our Quality
Assurance department and we appreciate the time you have taken to let
us know about this matter.

Compensation for this product has been sent and should reach you
within two weeks.

The information you provided will enable us to continue to deliver the
high quality products you should expect from Johnson & Johnson. We
sincerely apologize for your experience. Thank you again for
contacting us about this important matter!


013331189A

--
Sent from my mobile device

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